Passionate, Committed, Creative.
Your brain will be ON FIRE as together we come up with creative and innovative solutions to help you run the business of your dreams!
Diligent Assistant has a reputation for being tough on its clients but also a reputation for maximizing business growth. If you do not give your Operational Processes, Finances, and Employees the same attention that you give your customers, you will create an imbalance which will lead to stress, working lots and getting no-where and eventually giving up to name but a few side effects!
Through coaching, brainstorming, tough love and sometimes sarcasm, I will assist and guide you in implementing systems and technologies which will help your business to explode! By connecting various areas of the business together using tried and true methods that will balance your business operations, you can ensure that your business is on the right track to meet your desired target.
Hard work, leadership, diligence, commitment and never taking it personally are some of the qualities needed to be a successful entrepreneur. At Diligent Assistant these qualities are rewarded with encouragement, however, it you don’t “bring it” you’ll know about it!
Coaching, Education, Systems Support, Brainstorming, Empowering, Supporting. It’s everything YOU need to be successful!
Diligent Assistant is here to assist Small Business owners and Business Professionals in understanding their operational business requirements in order to create balance and surge forward with their business.
Diligent Assistant gives you tailored assistance that is applicable to YOUR business. It will be real and sometimes painful, but always about you!
Streamlining your processes will help with all of the above and so much more!
Get in touch.
About the Diligent Assistant
Jackie Appleby is the Diligent Assistant. With a colorful background in corporate environments, excelling in Customer Service, and 20+ years of experience in Customer Contact Centers and customer-facing environments, Jackie demonstrates the ability to consistently achieve high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. As a respected builder and leader of customer-focused teams, business strategist and high performing coach, she is able to instill a shared, enthusiastic commitment to business operations as a key driver of company goal attainment. As an administrative champion: Jackie operates on the principle of work smarter not harder, finding solutions to operational challenges to help others achieve their goals.
Jackie has taken her corporate knowledge as well as her experience of running her own small business and combined it with the services offered by Diligent Assistant to create the role of Small Business Growth Strategist.
Located in Calgary, AB, Jackie is heavily involved in the Calgary Small Business Entrepreneurial scene and now has her own podcast “Work Smart. Grow Big.” She is Mum to 2 teenage kids, a couple of dogs and three cats! A keen camper enthusiast gives Jackie the beautiful Canadian landscape as inspiration for her business.