CRM – The most important tool in your arsenal

CRM – The most important tool in your arsenal

CRM stands for Customer Relationship Management. A CRM system is then, the computerised system or application you use to manage all of your customer information. In its basic form, it’s a database of customer names, addresses and contact information, however CRM...
What is an OBM – Online Business Manager?

What is an OBM – Online Business Manager?

The OBM or Online Business Manager is the latest accessory you need for your Small Business, which comes from the office professional industry. Many of you have heard of a VA which has now become one of the fastest-growing industries in the Online/Virtual world and...
Word of the year 2019

Word of the year 2019

It’s no surprise to me that exactly 3 months into the start of 2019 is when I finally decide on my word of the year. Those of you that know me well, know that I am a planner, almost an obsessive planner that comes from having lived so unplanned for so many years...
How much is your time worth?

How much is your time worth?

Just pause for a second and really think about that. I’m asking how much money is your time worth to you? The question is not asking how much you get paid, or what your hourly rates are. I’m asking for a monetary value, how much is your time worth, per...