From the desk of Diligent Assistant

5 Small Business Time Management Hacks

5 Small Business Time Management Hacks

It’s inevitable. As a small business owner, you will wear many, many hats. Marketing Manager, Bookkeeper, Content Developer, Coach, Technical Support Staff, the list goes on. How can you effectively manage your time when you are wearing so many hats? Read on for 5 Time Management Hacks.

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4 Automated Systems to Scale Your Business

4 Automated Systems to Scale Your Business

There comes a time in every entrepreneurial venture where you realize you simply cannot do it all yourself. Sure, when you’re just getting started you really are the “chief, cook and bottle washer.” But as your business grows, it becomes painfully obvious that trying to do everything is only going to lead to: Frustration (when critical tasks don’t get done and deadlines are missed)Burn out (when...

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CRM – The most important tool in your arsenal

CRM – The most important tool in your arsenal

CRM stands for Customer Relationship Management. A CRM system is then, the computerised system or application you use to manage all of your customer information. In its basic form, it's a database of customer names, addresses and contact information, however CRM software has become a hot commodity over the years and now many companies use a CRM system at the center of their customer and...

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How much is your time worth?

How much is your time worth?

Just pause for a second and really think about that. I'm asking how much money is your time worth to you? The question is not asking how much you get paid, or what your hourly rates are. I'm asking for a monetary value, how much is your time worth, per hour. It's likely that you don't know, so let's figure it out.  I want you to dream a little. Perhaps you've just started your business, or...

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Software Review – Less Paper Co

Software Review – Less Paper Co

Software solutions for small business owners is what we do best here at Diligent Assistant, however, we always run across the same issue. Where can we find a core system that does everything the client wants but doesn’t have the custom design price tag and works in the cloud for easy access? A custom designed system is always the best way to go for long-term solutions to your business needs, yet...

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5 Ways to use LinkedIn for maximum Brand and Company exposure

5 Ways to use LinkedIn for maximum Brand and Company exposure

You’ve heard of Linkedin, right? Then why aren’t you using it to network and grow your business? Linkedin has around 500 million users with 250 million being active (stats updated Jan 1, 2018). If you are marketing to other businesses (B2B) or Corporate Professionals are your target Market, then Linkedin is where you should be spending your time. On top of that, Linkedin is totally...

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How to hire the best Customer Service Representatives

How to hire the best Customer Service Representatives

Is customer service an art form? Is it something that everyone should be able to do? Is it trainable or do some people just have a natural talent for it? In a world where everyone is in a hurry, every transaction can be completed on a screen the size of a credit card and customer loyalty left the building when the www was created, it's more important that ever for businesses to provide...

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