There comes a time in every entrepreneurial venture where you realize you simply cannot do it all yourself. Sure, when you’re just getting started you really are the “chief, cook and bottle washer.” But as your business grows, it becomes painfully obvious that trying to do everything is only going to lead to: Frustration (when […]
CRM – The most important tool in your arsenal
CRM stands for Customer Relationship Management. A CRM system is then, the computerised system or application you use to manage all of your customer information. In its basic form, it’s a database of customer names, addresses and contact information, however CRM software has become a hot commodity over the years and now many companies use […]
What is an OBM and why do you need one?
Remote workers are the future of running an effective company, but how does a small business that doesn’t have the cashflow for full time workers get on this train? Enter the roles of the VA and OBM
Word of the year 2019
How do you create your word of the year? Do you even have a word of the year? Here is how mine came about this year – 3 months in to 2019
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Software Review – Less Paper Co
Software solutions for small business owners is what we do best here at Diligent Assistant, however, we always run across the same issue. Where can we find a core system that does everything the client wants but doesn’t have the custom design price tag and works in the cloud for easy access? A custom designed […]