This is one of my favorite quotes, especially when it comes to business planning as it highlights the exact issue that comes with a lack of planning. Bottom line – if you fail to plan, it doesn’t matter how much effort, time, blood, sweat and tears you put into your business, it will not move […]
Mastering Overwhelm in your Small Business
Overwhelm is a time suck. Why and how do you end up in overwhelm and what strategies can you employ to help you get out of it?
5 Small Business Time Management Hacks
It’s inevitable. As a small business owner, you will wear many, many hats. Marketing Manager, Bookkeeper, Content Developer, Coach, Technical Support Staff, the list goes on. How can you effectively manage your time when you are wearing so many hats? Read on for 5 Time Management Hacks.
4 Automated Systems to Scale Your Business
There comes a time in every entrepreneurial venture where you realize you simply cannot do it all yourself. Sure, when you’re just getting started you really are the “chief, cook and bottle washer.” But as your business grows, it becomes painfully obvious that trying to do everything is only going to lead to: Frustration (when […]
CRM – The most important tool in your arsenal
CRM stands for Customer Relationship Management. A CRM system is then, the computerised system or application you use to manage all of your customer information. In its basic form, it’s a database of customer names, addresses and contact information, however CRM software has become a hot commodity over the years and now many companies use […]
What is an OBM – Online Business Manager?
Remote workers are the future of running an effective company, but how does a small business that doesn’t have the cashflow for full time workers get on this train? Enter the roles of the VA and OBM
5 Ways to use LinkedIn for maximum Brand and Company exposure
You’ve heard of Linkedin, right? Then why aren’t you using it to network and grow your business? Linkedin has around 500 million users with 250 million being active (stats updated Jan 1, 2018). If you are marketing to other businesses (B2B) or Corporate Professionals are your target Market, then Linkedin is where you should be […]
How to hire the best Customer Service Representatives
Is customer service an art form? Is it something that everyone should be able to do? Is it trainable or do some people just have a natural talent for it? In a world where everyone is in a hurry, every transaction can be completed on a screen the size of a credit card and customer […]
7 technologies every Small Business office needs
For a work smarter business, systems and technology is at the core. Here are 7 technologies your Small Business shouldn’t be without.
5 policies your Small Business should have in place!
How do you protect your Small Business from Legal Issues, Customer Complaints, Employee Concerns, Vendor Problems, etc.? With established business policies!