CRM stands for Customer Relationship Management. A CRM system is then, the computerised system or application you use to manage all of your customer information. In its basic form, it’s a database of customer names, addresses and contact information, however CRM software has become a hot commodity over the years and now many companies use […]
A CRM is only as good as the person using it! I have recently had the opportunity to try out 17 Hats – not only as a CRM but as a complete solution for the solo-preneaur regarding managing clients, projects and finances, and I have to say, I love it!